OMG is Outcomes-Driven

The Outcomes Management Group, Ltd. (OMG) is an international management consultant organization that is outcomes-driven. Because of our passion, OMG begins everything by focusing first on the end results. Over the past thirty years, OMG has partnered with more than 130 diverse clients in the private, non-profit, and governmental sectors, providing board development, facilitation, strategic planning, training, and evaluation services. As a result, OMG has developed tailored solutions that enhance organizational performance and drive organizational growth. 



At OMG, we focus on delivering measurable outcomes. Out mantra, “That which gets measured, gets managed,” informs every aspect of our work. By setting clear goals, and establishing metrics for success, we help organizations track their progress and ensure that their strategic initiatives are effective. Whether working on board development, strategic planning, cultural competence or organizational training, we prioritize the specific results our clients want to achieve. We are committed to assisting our clients in “being their B.E.S.T.”

Dr. Patricia Larkins Hicks founded the Outcomes Management Group, LTD (OMG) in 1994 and has successfully led the organization thirty years. Her passion for outcomes stems from her pioneer work in 1986 with the American Speech-Language-Hearing Association where she facilitated the development of the Association’s first functional outcomes measures and program evaluation system.

Dr. Hicks career spans strategic planning, facilitation, training, evaluation, and executive coaching having worked in a variety of employment settings as a Speech-Language Pathologist, University Professor, Researcher, Professional Association Executive, and Corporate Vice President.

Featured in MSN (September, 2024) as a leader in organizational excellence, a core component of her philosophy, cultivating a culture of continuous improvement within organizations was highlighted. 

“She believes that fostering an environment where “what gets measured gets managed” and data are used to stimulate questions, innovative ideas can lead to significant advancements and breakthroughs. This mindset has allowed her to stay at the forefront of organizational management, consistently delivering exceptional results for her clients. Continuous improvement isn’t just a goal, it’s a necessity. Organizations must evolve and adapt to remain relevant and effective.”

Dr. Hicks has authored five books and numerous articles on topics related to strategic planning, leadership, and outcomes. Her work has been widely recognized and has been invite to speak at esteemed institutions such as the University of Virginia Darden Business School and The Ohio State University. Her publications. Including “Be Your B.E.S.T.” and “B.E.S.T. Fast Stories,” capture her passion for helping organizations and individuals achieve their full potential through focused, results- driven strategies.

Dr. Hicks earned a Ph.D. from the University of Memphis, M.A. from Michigan State University, and B.S. cum laude from Hampton University. She is a Fellow of the American Speech-Language-Hearing Association. Her civic and community involvement includes having serving as the National President of the Hampton University Alumni Association, Co-Chair Organizational Effectiveness, The Links, Incorporated, Chair, Integration Committee, Columbus Chamber of Commerce, Vice Chair, Furniture Bank of Central Ohio Board. Currently, she serves as Elder and Volunteer Coordinator, StrongPoint Church.