“Be Your B.E.S.T. is THE How-To for individuals and organizations that have a desire to match their walk with talk. Through personal analogies and anecdotes, Dr. Hicks crystallizes why outcomes management is important in our lives and organizations and provides the steps or how-to in order to achieve our desired outcomes. This practical, no-nonsense, hands-on approach includes following her as she describes her B.E.S.T. by sharing a difficult learning and allows the reader to participate in her discoveries with activities and points to remember. Finally, the reader, as participant, is asked to put this information to use when determining their own personal B.E.S.T. An easy read, full of wonderful personal insight, and a blueprint for developing your own plan makes this a must have.”
Somers L. Martin, Professional Work Study Director of Sales, Cristo Rey Columbus High School